CM Customs ("we" and "us") is the operator of (https://shopcmcustoms.com)
("Website"). By placing an order through this Website you will be agreeing to
the terms below. These are provided to ensure both parties are aware of and
agree upon this arrangement to mutually protect and set expectations on our
CM Customs is mostly a make to order business. Here are the typical lead times before an order ships. All orders are shipped through the USPS.
- Birth announcements: 2-5 days
- Christmas ornaments: 1-3 days
- Cutting boards / recipe cards: 2-5 days
- Earrings: 2-5 days
- Family tree: 3-6 days
- Farmhouse home decor: 2-5 days
- Handwriting keepsakes: 2-5 days
- House numbers: 2-5 days
- Memorial keepsakes: 2-5 days
- Nursery signs: 2-5 days
- Ocean decor: 2-5 days
- Pallet signs: 2-5 days
- Wood art: 1-3 days
- Wood flags: 2-5 days
- Wood signs: 2-5 days
2. Shipping Costs
Shipping costs are a flat $4 for all orders.
3. Parcels Damaged In Transit
If you find a parcel is damaged in-transit, if possible, please reject the
parcel from the courier and get in touch with our customer service. If the
parcel has been delivered without you being present, please contact customer
service with next steps.
4. Duties & Taxes
4.1 Sales Tax
Sales tax has already been applied to the price of the goods as displayed on the
4.2 Import Duties & Taxes
Import duties and taxes for international shipments may be liable to be paid
upon arrival in destination country. This varies by country, and CM Customs
encourage you to be aware of these potential costs before placing an order with
If you refuse to to pay duties and taxes upon arrival at your destination
country, the goods will be returned to CM Customs at the customers expense, and
the customer will receive a refund for the value of goods paid, minus the cost
of the return shipping. The cost of the initial shipping will not be refunded.
5. Customer service
For all customer service enquiries, please email us at
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