Shipping Policy

Neighbors Coffee roasts all orders on demand the next business day after they are received. Please allow 1-3 business days for shipping. Depending on weight most orders are shipped FedEx Express.

Need support? Email: sales@neighborscoffee.com Call: 800-299-9016

Refund Policy

Neighbors Coffee would love to make all our customers happy, unfortunately since coffee is a perishable product we only accept returns if there is damage to the product. To return we ask that you take a picture of product and packaging and email it to our support email address listed below within 10 days of receiving your order.

Need support? Email: sales@neighborscoffee.com Call: 800-299-9016



Cancellation / Return / Exchange Policy

Neighbors Coffee would love to make all our customers happy, unfortunately since coffee is a perishable product we only accept returns if there is damage to the product. To return we ask that you take a picture of product and packaging and email it to our support email address listed below within 10 days of receiving your order.

Need support? Email: sales@neighborscoffee.com Call: 800-299-9016